Terms of Service

1. Acceptance of Terms

By accessing or using TriAstra's mobile application, website, and related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms constitute a legally binding agreement between you and TriAstra. By creating an account or using the Service, you represent that you are at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into this agreement.

2. Service Description

TriAstra provides an astrology application that combines Western, Vedic, and Saju (Four Pillars of Destiny) astrological systems to generate personalized birth charts and interpretations. Our Service includes:

• Triple-system astrological chart calculation using Swiss Ephemeris precision
• Astra AI advisor for chart interpretation and guidance powered by Google Gemini AI
• Relationship compatibility analysis across three astrological systems
• Daily cosmic weather and personalized astrological insights
• AI-generated reports and interpretations (premium features)

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

3. User Accounts

To access certain features of the Service, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete birth data for chart calculations
• Notifying us immediately at admin@triastra.ai of any unauthorized use of your account
• Ensuring you meet the minimum age requirement (18 years or age of majority in your jurisdiction)

You may not share your account credentials with others or allow others to access your account. You may not create multiple accounts to circumvent subscription limits or access restrictions.

4. Subscriptions and Payments

4.1 Subscription Plans

TriAstra offers both free and premium subscription tiers (monthly and annual). Premium features include unlimited AI consultations, advanced relationship analysis, AI-generated reports, and priority support. Current pricing is available on our website and in-app.

4.2 Billing and Renewal

• Subscriptions are billed on a recurring basis (monthly or annual)
• Payment is processed through Apple App Store, Google Play Store, or our payment provider (Stripe)
• Subscriptions automatically renew unless cancelled at least 24 hours before the renewal date
• You will be charged at the beginning of each billing period
• Prices are subject to change with 30 days' advance notice to existing subscribers

4.3 One-Time Purchases

Certain premium features may be available as one-time in-app purchases (IAP), including:

• Relationship compatibility analysis reports
• AI-generated detailed chart interpretations
• Unlock full chart access for specific profiles

One-time purchases are non-refundable once the content is delivered, except as required by applicable law (see our Refund Policy).

4.4 Cancellation

You may cancel your subscription at any time through your account settings or the platform you purchased through (App Store, Google Play). Cancellation will take effect at the end of the current billing period. You will retain access to premium features until that date.

4.5 Refunds

Refunds are governed by our Refund Policy. Generally, we offer a 7-day money-back guarantee on first-time subscription purchases.

5. User Content and Data

By submitting birth data, questions, or other content to the Service, you grant TriAstra a non-exclusive, worldwide, royalty-free license to use, process, and store this data to provide and improve the Service.

We handle all personal data in accordance with our Privacy Policy. You retain ownership of your birth data and may request deletion at any time by contacting admin@triastra.ai.

You represent and warrant that you have the right to submit all data you provide to the Service and that such data does not violate any third-party rights or applicable laws.

6. AI-Generated Content (EU AI Act Compliance)

6.1 AI System Description

• Provider: Google Gemini AI (third-party AI system)
• Purpose: Generate astrological interpretations based on traditional astrological principles and your birth chart data
• Input Data: Birth date, time, location, planetary positions, and user questions
• Output: Text-based interpretations, insights, and guidance

6.2 AI Limitations and User Responsibilities

• AI-generated content may contain errors, inconsistencies, or outdated information
• AI interpretations are based on patterns and training data, not human intuition or professional expertise
• You should not rely solely on AI-generated content for major life decisions
• AI outputs are probabilistic and may vary between sessions
• We do not guarantee the accuracy, completeness, or reliability of AI-generated content

6.3 Ownership of AI-Generated Content

AI-generated interpretations created for your personal use are provided under a limited personal license. You may view, download, and use this content for personal, non-commercial purposes only. You may not redistribute, republish, or commercially exploit AI-generated content without our prior written consent.

7. Intellectual Property

All content, features, and functionality of the Service, including but not limited to charts, interpretations, software, text, graphics, logos, user interface, algorithms, and the Astra AI system, are owned by TriAstra or our licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit these restrictions or you have our written permission.

8. Entertainment Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9. Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

• Violate any applicable laws or regulations
• Infringe on the intellectual property rights of TriAstra or third parties
• Attempt to gain unauthorized access to the Service or other users' accounts
• Reverse engineer, decompile, or disassemble any part of the Service
• Use automated systems (bots, scrapers) to access the Service
• Upload malicious code, viruses, or harmful content
• Harass, abuse, or harm other users
• Use the Service for commercial purposes without authorization
• Circumvent subscription limits or payment systems
• Share your account credentials with others

10. Account Termination

10.1 Termination by You

You may terminate your account at any time by contacting us at admin@triastra.ai or through your account settings. Upon termination, your data will be deleted within 90 days in accordance with our Privacy Policy.

10.2 Termination by TriAstra

We reserve the right to suspend or terminate your access to the Service at our sole discretion, with or without notice, for conduct that we believe:

• Violates these Terms or our Privacy Policy
• Is harmful to other users, us, or third parties
• Involves fraudulent or illegal activity
• Exposes us to legal liability

Accounts terminated for violations of these Terms are not eligible for refunds.

10.3 Effect of Termination

Upon termination of your account, you will immediately lose access to all premium features, saved data, and AI consultation history. Provisions of these Terms that by their nature should survive termination (including ownership, warranty disclaimers, indemnity, and limitations of liability) will survive termination.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRIASTRA AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your use or inability to use the Service
• Any decisions or actions taken based on AI-generated content or astrological interpretations
• Unauthorized access to or alteration of your data
• Any errors, inaccuracies, or omissions in Service content
• Any conduct or content of third parties on the Service

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO TRIASTRA IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.

12. Dispute Resolution

12.1 Informal Resolution

Before filing any formal claim, you agree to contact us at admin@triastra.ai to attempt to resolve the dispute informally. We will make good-faith efforts to resolve disputes amicably.

12.2 Arbitration Agreement (US Users)

For users in the United States, any disputes that cannot be resolved informally will be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.

12.3 EU Users (ODR Platform)

European Union users may access the European Commission's Online Dispute Resolution (ODR) platform at: https://ec.europa.eu/consumers/odr

12.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. This waiver does not apply where prohibited by law.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which TriAstra operates, without regard to its conflict of law provisions.

However, nothing in these Terms affects your statutory rights as a consumer under mandatory local consumer protection laws, including but not limited to EU consumer protection laws, Japanese Consumer Contract Act, and Korean Consumer Protection laws.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via:

• Email notification to your registered email address
• In-app notification
• Notice on our website

Material changes will take effect 30 days after notification. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Service and may request account deletion.

15. Contact Information

For questions about these Terms of Service, please contact us: